Digital transformation and knowledge management in IT processes in the public service

The constant transformations in a globalized world promote technological advancement and allow the interconnection of sectors. Thus, gradual growth data flow institutions has consumed network resources, requiring modern technologies for storage. it is necessary to analyze knowledge management policies exchange information, especially public sector. technique adopted was case study as collection instruments, questionnaire applied an interview carried out with managers employees technology area ​​the Subsecretariat Technology Municipality Contagem. research resulted elaboration interactive innovative tool control one services Information sector, well need create transmission policy